TERMS & CONDITIONS
SECTION 1: RETURN & EXCHANGE POLICY
We do not accept any Returns or Exchange. To know more, please check our Return & Exchange Policy
SECTION 2: GENERAL CONDITIONS
The www.simone.com website is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving goods and services available on the Site and/or to otherwise transact business with or contact SIMONE Naturally Inspired Living LLP, on their own behalf (or, in the case of a gift or a corporate transaction, on behalf of their intended recipients). No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer.
SECTION 3: USER SECURITY AND CONDUCT
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the Site through which the Service is provided, without the express written permission of SIMONE Naturally Inspired Living LLP. By registering as a user and creating an account you are responsible for maintaining the confidentiality of the account information and for all activities that occur under your account. You agree to immediately notify us of any unauthorised use of your account information or any other breach of security. SIMONE Naturally Inspired Living LLP cannot and will not be liable for any loss or damage arising from your failure to comply with the terms of this section. You may be held liable for any losses incurred by SIMONE Naturally Inspired Living LLP, any other account holder or any other user of the Site due to authorised or unauthorised use of your account as a result of your failure to keep your account information secure and confidential.
You agree that you will not engage in any activity that, in our judgement, interferes with or disrupts the Service, the servers and networks that are connected to the Service, or the activities of others on the Site; use this site to collect or harvest personal information about other participants on this site; electronically “stalk” or otherwise harass another user; set up additional account(s) to be used for deceptive purposes; and/or use the services, products or links available on this site for illegal purposes.
By using this Site and/or sending email, other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically as and when required. We may communicate with you by email or any other mode of communication, electronic or otherwise.
SECTION 4: ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be content on the simone.com website or in the Service that contains technical, typographical or photographic errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. SIMONE Naturally Inspired Living LLP does not warrant that any of the materials on the Site are accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on the Site is at your own risk.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice (including after you have placed your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated. You agree that it is your responsibility to monitor any changes to our Site.
SECTION 5: MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 6: PRODUCTS OR SERVICES
Products and services may be available online through the Site in limited quantities and are subject to return or replacement only according to our Returns and Replacement Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 7 : COLOUR/IMAGE DISCLAIMER
The information provided on this website is for general information purposes and use only. Every endeavor is made to keep the product information complete and accurate. However, the customer is responsible for ensuring the product they purchase is suitable for their specific requirements.Despite every effort to provide accurate images of each product's colour and design, actual colours and design may vary slightly due to different device screen settings, the lighting in the installation location, digital photography, slight differences in product finishes over time and other factors. In purchasing from SIMONE, you agree to accept the small risk that there will be a slight variation between actual colour and design, and the representation on our website.
SECTION 8: ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address and/or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 9: PAYMENT
While using any of the payment methods available on the Site, SIMONE Naturally Inspired Living LLP will not be responsible or assume any liability whatsoever in respect of loss or damage arising directly or indirectly to you due to (a) lack of authorisation for any transaction(s); (b) exceeding the preset limit mutually agreed upon by you and your bank(s); (c) any payment issues arising from any transaction; or (d) decline of the transaction for any other reason(s) whatsoever.
You understand, accept and agree that the payment facility provided on simone.com is neither a banking nor financial service, but is merely an automated online electronic payment facility for transactions on the Site and uses existing authorised online banking infrastructure and credit card payment gateway networks.
All payments made by you for purchases on the Site must be in Indian rupees and acceptable in the Republic of India. We will not facilitate any transaction in any other currency for purchases/services on www.simone.com.
SIMONE Naturally Inspired Living LLP reserves the right to issue a warning, suspend or terminate your use of the Service in case of non-payment for purchases. We also reserve the right to take legal action in case of non-payment for purchases/services.
We also reserve the right to delay notifying payment confirmation if we deem a buyer’s high transaction volumes to be suspicious. This is to ensure the safety of the transaction and payment. In addition, SIMONE Naturally Inspired Living LLP may withhold a payment without dispatching the purchase (or refunding payment to the buyer), or remit the payment to law enforcement officials/investigation agencies at their request if the buyer is engaged in any illegal activity.
SECTION 10: THIRD-PARTY LINKS
This Site may contain links to websites owned and operated by third parties. These third-party links are provided for your information only and are not an endorsement by SIMONE Naturally Inspired Living LLP of such third parties or the content of third-party websites. SIMONE Naturally Inspired Living LLP has no control over any linked third-party website and is not responsible for any information, products or services on these websites. We make no warranties or representations, express or implied, about such linked third-party websites, the third parties they are owned and operated by, the information contained on them, or the suitability or quality of any of their products or services.
If you decide to access any third-party websites, make use of the information contained on them and/or enter into any contract for the supply of goods or services from such a third party, you do so entirely at your own risk. We accept no liability for any damage or loss, howsoever caused, in connection with the use of or reliance on information, material, products or services contained on or accessed through any such linked third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Any complaints, claims, concerns or questions regarding such linked third-party websites, their information, products or services should be directed to the third party.
SECTION 11: USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
All comments, feedback, suggestions, ideas and other submissions disclosed, submitted or offered to SIMONE Naturally Inspired Living LLP on or by the simone.com website, or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain the property of SIMONE Naturally Inspired Living LLP. Such disclosure, submission or offer of any Comments shall constitute an assignment to SIMONE Naturally Inspired Living LLP of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, we will own exclusively all such rights, titles and interests and shall not be limited in any way in the use, commercial or otherwise, of any Comments. SIMONE Naturally Inspired Living LLP is and shall be under no obligation to (1) maintain any Comments in confidence; (2) pay a user compensation for any Comments; or (3) respond to any Comments.
You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right(s). You further agree that your Comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are and shall remain solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.
SECTION 12: PROHIBITED USES
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 13: DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SIMONE Naturally Inspired Living LLP, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or otherwise made available via the Service, even if advised of their possibility. In jurisdictions that do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
SECTION 14: INDEMNIFICATION
SECTION 15: SEVERABILITY
SECTION 16: TERMINATION
SECTION 17: ENTIRE AGREEMENT
SECTION 18: GOVERNING LAW & DISPUTE RESOLUTION
SIMONE Naturally Inspired Living LLP makes no representation that materials on the Site are appropriate or available for use in countries other than India. Users who choose to access this site from countries other than India do so at their own risk and we are not responsible for the supply of products or services to countries other than India, or for being in compliance with laws outside India.
SECTION 19: CONTACT INFORMATION
SECTION 20: GRIEVANCE OFFICER
In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer, who can be contacted with respect to any complaints or concerns, are provided below:
Simone Naturally Inspired Living LLP
A01, Amerchand Mansion
16 Madame Cama Road
Colaba, Mumbai – 400001
IST : Mon- Sat(10:30 am to 7:30 pm)